CATIA Black window does not load all the way Problem: When the user attempts to launch CAITA there should be a black command window that scrolls across Displaying a large "DO NOT CLOSE" at the end. Durring this problem this "Do not close" is never reached thus CATIA is not launched Solution: the problem here is that the user who is trying to launch CAITA does not have permissions to the C:\ENG_USER folder on his computer we need to give him access Open my computer and locate this folder Right click and select properties go to security add "everyone" give everyone full access select apply This should resolve the problem 05/25/2010 -Mitch